CIUSSS West-Central Montreal | Users' Committees

The users' committees are the guardians of users' rights. They ensure that users are treated with respect for their dignity and rights. They speak for users to the institution’s authorities.

Functions

Inform users of their rights and obligations.
Help improve the quality of users' living conditions and evaluate the level of user satisfaction with the services at the institution.
Defend the collective rights and interests of users or, upon request, the rights and interests of an individual user, before the institution or any competent authority.
Accompany and assist users, upon request, in any actions they undertake, including filing a complaint.

CIUSSS West-Central Montreal Users’ Committee

comite_usagers.ccomtl@ssss.gouv.qc.ca
514 487-1891 extension 160

Cavendish Users’ Committee

userscommittee.cavendish@ssss.gouv.qc.ca

514-484-7878, extension 61728

CLSC René-Cassin
Richardson Hospital
Saint-Andrew Residential Centre
Henri-Bradet Residential Centre
CLSC de Benny Farm
Catherine-Booth Hospital
Father-Dowd Residential Centre
Saint-Margaret Residential Centre

Father Dowd Residents’ Committee: residentscommittee.fatherdowd@ssss.gouv.qc.ca

Henri Bradet Residents’ Committee: residentscommittee.henribradet@ssss.gouv.qc.ca

Saint Andrew Residents’ Committee: residentscommittee.standrew@ssss.gouv.qc.ca

Saint-Margaret Residents’ Committee: residentscommittee.stmargaret@ssss.gouv.qc.ca

Catherine Booth Hospital Users’ Committee: userscommittee.cbooth@ssss.gouv.qc.ca

Richardson Hospital Users’ Committee: userscommittee.richardson@ssss.gouv.qc.ca

De la Montagne Users’ Committee

comiteusagers.dlm@ssss.gouv.qc.ca
514 731-8531 extension 46241

The Committee serves users of public health services in the Côte-des-Neiges, Parc-Extension, Outremont, Milton-Parc and Peter-McGill neighbourhoods, as well as the towns of Mount Royal and Westmount.

The Committee assists users of the following institutions in particular:

CLSC : Côte-des-Neiges, Métro, Parc-Extension and Outremont Point of service
Info-Santé and Info-Social 811
PRAIDA regional program (Programme régional d’accueil et d’intégration des demandeurs d’asile)
Private institutions with which the CIUSSS has a service agreement, such as Family Medicine Groups (FMG), private long-term care centres under agreement (CHSLD Saint-George, CHSLD Vigi Mont-Royal)
Intermediate resources for seniors : Ressource de la Montagne, Le Glenmount, Manoir Renaissance
Côte-des-Neiges Birthing Centre
Côte-des-Neiges Maison Bleue and Parc-Extension Maison Bleue