Caregivers in hospital settings

Pavilion K entrance (5767 Légaré) to be used for caregivers and visitors to the JGH

As of January 5 2022, all visitors and caregivers must enter the hospital through Pavilion K (5767 Légaré), where they will be screened and registered.

All other entrances may only be used for patients receiving care and those accompanying them.

Exceptions may be made for specialized units such as Emergency. Please check with the unit for more information.

As Quebec’s Minister of Health and Social Services has decreed, as of October 15, 2021, all caregivers (a caregiver is defined as a person who offers significant help or support, on a continuous or occasional basis, in order to meet the needs and contribute to the integrity and well-being of a loved one) and visitors are required to be fully vaccinated (two doses) to enter hospitals or other healthcare and social services facilities in the province and show proof of vaccination* for COVID-19 to enter a hospital setting within CIUSSS West-Central Montreal.

This web page will be updated regularly as the situation evolves.

For hospital settings

Only one designated caregiver is permitted to visit at a time, for a maximum of two caregivers per day.

  • Flexibility is provided for people at the end of life or other situations deemed exceptional.
  • In most areas, patients may identify up to four (4) designated caregivers who will be authorized to visit.
  • For positive COVID-19 patients, and in the event of an outbreak on a unit, additional restrictions apply.
  • Children under 12 years old are currently not permitted, except in palliative care unit.

*The following exemptions to the passport will be applied:

  • Outpatient clinics:

    • Caregivers accompanying:
      • a patient requiring assistance with mobility, translation, cognitive impairment will be allowed to enter

  • Inpatient units:

    • Caregivers accompanying:
      • A patient in labor
      • A patient unable to consent to their required care
      • A patient needing an assistance that cannot be provided by the hospital
    • Persons visiting a patient who is at the end of life
      • Security will contact the unit to validate if the exception is permitted

Those allowed to enter due to an exception must:

  • Wear your mask at ALL times
  • Stay in the patient room, waiting room or examination room
  • Maintain a two-meter distance from others, especially if eating or drinking
  • Not use common areas (cafeteria, family rooms, shops, etc.)

Restrictions for specific units at the Jewish General Hospital

Before coming to the hospital, we strongly encourage you to verify with the unit to ensure you will be permitted to be at the bedside of your family member.

Intensive Care Unit

Due to the high vulnerability of patients in the intensive care units, further visiting restrictions may apply.

  • Family and visitors may be asked to leave the bedside of the patient when the patient requires care or when shifts change. If this is the case, family and visitors should wait in designated areas.
  • Before coming to the hospital, we invite you to communicate with the unit.

Emergency Department

  • One caregiver is permitted.


Ambulatory services

  • One caregiver is permitted during a consultation.
  • No caregivers are allowed in the chemotherapy, radiation, bone marrow transplant or cellular therapy treatment rooms.

Hospitalized patients

  • Bone marrow transplant and cellular therapy patients: one caregiver is permitted to visit per day. Patients may identify up to two designated caregivers who will be authorized to visit.
  • Hematological and solid tumor cancers: one caregiver is permitted to visit per day. Patients may identify up to three designated caregivers who will be authorized to visit.

Palliative Care 

Flexibility is provided to facilitate the presence of loved ones during the last moments of a patient’s life. For more details, please contact the unit.

Birthing Centre

  • One significant person will be permitted in antepartum.
  • One significant person and an accompanying person are permitted in the birthing centre or operating room, and in postpartum.
  • Siblings are not permitted.

Medical Imaging Centre

  • One caregiver is allowed if required, for example:
    • obstetrical ultrasound – the partner is permitted only at the 20 week ultrasound
    • person with loss of autonomy or has a cognitive impairment
    • person diagnosed with or is under investigation for cancer

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