Users' Committees and Residents' Committees

Mandate

The users' committees are the guardians of users' rights. They ensure that users are treated with respect for their dignity and rights. They speak for users to the institution’s authorities.

Functions

  1. Inform users of their rights and obligations.
  2. Help improve the quality of users' living conditions and evaluate the level of user satisfaction with the services at the institution.
  3. Defend the collective rights and interests of users or, upon request, the rights and interests of an individual user, before the institution or any competent authority.
  4. Accompany and assist users, upon request, in any actions they undertake, including filing a complaint.

Interested in getting involved with a committee?

User and Resident Committees are often looking for new members to help fulfill their mission. If you are interested, please fill out the interest form or contact the relevant committee directly.

CIUSSS West Central Users’ Committee

The Users’ Committee of the CIUSSS West Central Montreal (CUCI) is the central users’ committee of the institution. Its services are intended primarily for the Users’ Committees (UC) and Residents’ Committees (RC), which represent users of public health services in the territory. The CUCI also directly supports and assists users.

 comite_usagers.ccomtl@ssss.gouv.qc.ca
514-488-5552 ext. 52533

Hospital

Jewish General Hospital Users’ Committee

 comiteusagers.hgj@ssss.gouv.qc.ca
514-340-8222 ext. 23090

Frontline services, CLSCs, including Home Care Services (SAD)

Cavendish territory Users’ Committee

 userscommittee.cavendish@ssss.gouv.qc.ca
514-484-7878 ext. 61728

  • Father Dowd Residential Centre
  • Henri Bradet Residential Centre
  • Saint Andrew Residential Centre
  • Saint Margaret Residential Centre
  • CLSC Benny Farm
  • CLSC René-Cassin
  • Catherine Booth Hospital
  • Richardson Hospital
     

Father Dowd Residential Centre Residents’ Committee:  residentscommittee.fatherdowd@ssss.gouv.qc.ca

Henri Bradet Residential Centre Residents’ Committee:  residentscommittee.henribradet@ssss.gouv.qc.ca

Saint Andrew Residential Centre Residents’ Committee:  residentscommittee.standrew@ssss.gouv.qc.ca

Saint Margaret Residential Centre Residents’ Committee:  residentscommittee.stmargaret@ssss.gouv.qc.ca

Catherine Booth Hospital Residents’ Committee:  userscommittee.cbooth@ssss.gouv.qc.ca

Richardson Hospital Residents’ Committee:  userscommittee.richardson@ssss.gouv.qc.ca

De la Montagne territory Users’ Committee

 comiteusagers.dlm@ssss.gouv.qc.ca
514 731-8531 ext. 46241

The Committee serves users of the public health services in the neighborhoods of Côte-des-Neiges, Parc-Extension, Outremont, Milton-Parc, and Peter-McGill, as well as in the municipalities of Mont-Royal and Westmount, which together form the Local Service Network (RLS) de la Montagne.

The Committee provides assistance in particular to users of the following institutions and services:

  • CLSCs: Côte-des-Neiges, Métro, Parc-Extension, and the Outremont service point
  • Info-Santé and Info-Social 811
  • Regional Program for the Reception and Integration of Asylum Seekers (PRAIDA)
  • Private establishments with which the CIUSSS has a service agreement, such as Family Medicine Groups (GMFs) and private contracted long-term care facilities (CHSLD Saint-George, CHSLD Vigi Mont-Royal)
  • Intermediate resources for seniors: Ressource intermédiaire de la Montagne, Résidence Le Glenmount, Manoir Renaissance
  • La Maison bleue in Côte-des-Neiges and Parc-Extension
  • La Maison de naissance Côte-des-Neiges

CHSLDs and Intermediate resources

Donald Berman Jewish Eldercare Users’ Committee

 userscommittee.dbje@ssss.gouv.qc.ca
514-738-4500 ext. 4330

Donald Berman Maimonides Users’ Committee

 userscommittee.dbm@ssss.gouv.qc.ca
514-483-2379
Fax: 514-483-5295

Father Dowd Residential Centre Residents’ Committee

Henri Bradet Residential Centre Residents’ Committee

Lev-Tov Residents' Committee

 residentscommittee.levtov@ssss.gouv.qc.ca
514 489-4448 ext. 81777

Saint Andrew Residential Centre Residents’ Committee

Saint Margaret Residential Centre Residents’ Committee

Residents’ Committee of the Intermediate Resource de la Montagne

 comiteresidents.ridlm@ssss.gouv.qc.ca
514-731-8531 ext. 46241

Residents’ Committee of Le Glenmount Residence

 comiteresidents.glenmount.ccomtl@ssss.gouv.qc.ca
514-738-3530 ext. 83899

Rehabilitation centers for intellectual disability – autism spectrum disorder – physical disability (ID ASD PD)

Miriam Home Users' Committee (CR DITED)

 userscommittee.miriam@ssss.gouv.qc.ca
514-345-0210, ext. 236

Layton Lethbridge Mackay Rehabilitation Center Users' Committee

 userscommittee.llmrc@ssss.gouv.qc.ca
514-488-5552 ext. 51125

Specialized Rehabilitation Hospitals

Montreal Mount Sinai Hospital: Mount Sinai Hospital Users' Committee

 userscommittee.montsinai@ssss.gouv.qc.ca
514-369-2222 ext. 31075

Catherine Booth Hospital: Cavendish Users' Committee

Richardson Hospital: Cavendish Users' Committee

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