CIUSSS Medical Records

CANADA POST STRIKE- IMPORTANT-ACCESS TO HEALTH INFORMATION

We suggest the following options to send us complete and signed requests for health information during the Canada Post strike:

• By email: divulgation.archives.ccomtl@ssss.gouv.qc.ca
• By messenger, at your own costs
• In person, on the sites that operate a Medical Records reception (please verify by calling before)

On your request form to access health information, we recommend that you choose the option of in-person pick- up of your documents to avoid any unwanted delays in receiving them. (**Please note that the in-person pick-up option is not available in all of our sites. Please contact Medical Records of the site before)

OR

You also have the option to provide an email address on your request. Please note the potential risks associated with sending confidential personal information by email:

• It is not possible to completely secure the information sent using email;
• Messages can be intercepted, rerouted, broadcast, stored or modified without the knowledge of the people involved;
• It is impossible to ensure that only the recipient will be able to read the message;
• Messages may be sent to the wrong recipient by mistake;
• Information contained in and sent from or to addresses not associated with the health network may be collected and sold to third parties, depending on the terms of the service provider used;
• Even if the sender and recipient have deleted the e-mail messages, there may be backup copies on other systems (cloud computing or providers such as Outlook, Gmail, Hotmail, etc.) for an indefinite period of time;
• The password of an email account or access to the instant message can be compromised (stolen), giving an individual (curious or malicious) access to all exchanges. The individual will then be able to send messages and impersonate the account holder;
• A security breach, an incident due to an error or an intrusion at the email provider can compromise the confidentiality of communications;
• The accessibility of emails on several devices (mobile or not) outside the network multiplies the probability of security incidents (loss, theft, spy applications, etc.); 
• A network or Internet access problem makes it unavailable to consult, transmit and receive emails;
• Public email service providers such as Hotmail and Gmail own the information contained therein;

If one of these options is not expressed, the information will be mailed and the strike deadlines will apply.

Thank you.