Projet de réaffiliation en itinérance et santé mentale (PRISM)
What is the mission of the PRISM team?
Located at the Welcome Hall Mission in Montreal, PRISM is a mental health reinsertion project for adult men experiencing homelessness along with symptoms of schizophrenia, bipolar spectrum disorders, or other psychotic disorders. PRISM aims to provide users with transitional, adapted services in their own environment to help them begin their recovery process, reconnect to specialized mental health services, and transition to their own apartments.
The PRISM team
PRISM’s interdisciplinary team includes:
- A psychiatrist
- A psychoeducator specialized in drug addiction / mental health
- A nurse
- A designated Welcome Hall Mission worker
Connexion/Connexion mixte
The Connexion team
The interdisciplinary Connexion team reaches out to people experiencing homelessness or at high risk of becoming homeless within the territory served by CIUSSS West-Central Montreal.
Mission
Centring the user’s needs, the Connexion team offers psychosocial and transitional primary healthcare in the community to individuals experiencing homelessness or at risk of becoming homeless. Its goal is to connect these individuals to social services or community resources that can sustainably meet their needs or situation and help them off the street.
Connexion’s interdisciplinary team includes:
- Homelessness pivot workers
- Social workers
- Clinical nurses
- Psychoeducators
- Human relations officers specializing in addiction
- Peer supporters
- Consulting physician
Contact
To receive support from the Connexion team, make your request with the community resources providing your meals or housing.
If you are experiencing housing precarity, at risk of eviction, or experiencing homelessness (or if someone close to you is), you can contact a psychosocial support worker 24/7 by calling Info-Social at 811, option 2.
You can also go to the psychosocial reception desk at one of the CLSCs within our CIUSSS network.
If you are a healthcare professional or community partner, please send an interagency service request (DSIE) via email to 
accueilcentralise.ccomtl@ssss.gouv.qc.ca.
For a list of emergency shelters and related services and resources, the location of your CIUSSS’s homelessness pivot worker, or more information about homelessness, consult the 
homelessness resources page for Santé Montréal (French only).
If you are a police officer, please call the direct line at 514-743-0514.
Regional winter conditions plan: Extreme Cold
Each winter, the City of Montreal, the RSSS and community partners mobilize so that no one has to spend the night outdoors in cold weather. To meet the increased needs during the cold season, various measures are implemented to maintain and coordinate a sufficient supply of emergency shelter. Complementary services are also provided for people who do not use shelter resources.
As frontline professionals, staff in your establishments may be called upon to refer individuals to these services to ensure their safety and access to resources adapted to their needs. To learn more and consult the list of emergency and transitional shelter services for 2025–26, visit the page dedicated to professionals and partners.