Accessibility Policy

The Integrated Health and Social Services University Network for West-Central Montreal (the CIUSSS) is committed to meeting the accessibility needs of people with disabilities in an equitable, timely and proactive manner and will use all reasonable efforts to provide access to programs, services, goods and facilities provided by the CIUSSS, in a way that respects a person's dignity and independence.

Action plan in regard to persons with a disability

See the page in full text or view in  Word or  PDF (available in French only). 

  • Summary from April 1st, 2022 to March 31st, 2023 in  Word or  PDF (available in French only)
  • Summary from April 1st, 2021 to March 31st, 2022 in  Word or  PDF (available in French only)
  • Summary from January 1st to March 31st, 2021 in  Word or  PDF (available in French only)
  • Summary as of December 31, 2020 in  Word or  PDF (available in French only).

Accessible Formats and Communications Support

Except as otherwise provided by the Office des personnes handicapées Québec, the CIUSSS shall, upon request, and in consultation with the person making the request, provide or make arrangements to provide accessible formats and communication support for persons with disabilities. This applies to materials and communications produced by the CIUSSS for release to the public. It does not apply to inconvertible information and information that the CIUSSS does not control directly or indirectly.

If it is determined that information is inconvertible, the CIUSSS shall provide the person requesting the information or communication with:

A written explanation as to why the information or communications are inconvertible; and,
A summary of the inconvertible information or communication.


    All the CIUSSS’ websites will be upgraded to implement the following accessibility standards (available in French only):

    • standard sur l’accessibilité d’un site Web ( SGQRI 008-01);
    • standard sur l’accessibilité d’un document téléchargeable ( SGQRI 008-02);
    • standard sur l’accessibilité du multimédia dans un site Web ( SGQRI 008-03).

    If you need assistance with regards to any inaccessible content on this website, please contact us at

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