1-877-644‑4545 or 514-644-4545
It is recommended to all people with flu-like symptoms to call 1-877-644-4545 to have their situation assessed.
- To get an appointment in one of those clinics, please call 1-877-644-4545. A nurse will assess the person's condition and will give an appointment in one of the designated clinics, if needed.
- From now on, the public is invited to call one of the following numbers: : 418-644-4545 for the Québec City region, 514 644-4545 for the Montreal region and 1 877 644-4545 elsewehere in Quebec.
- For more information on coronavirus, please call 1 877 644-4545 or visit Québec.ca/coronavirus.
For more details, visit the dedicated page.
See the dedicated page.
Starting Thursday, March 26 and continuing until further notice, the hours of operation will be modified at three of the four test centres in CLSC locations.
Please note that the Test Centre at the Jewish General Hospital modified its hours of operations, starting March 23, as shown below.
The new schedule for test centres, until further notice:
CLSC Metro (starting March 26)
1801 de Maisonneuve Blvd. W.
Monday to Friday | 8:00 a.m. to noon
CLSC Park Extension (starting March 26)
7085 Hutchison St.
Monday to Friday | 8:00 a.m. to noon.
CLSC René Cassin (starting March 26)
5800 Cavendish Blvd.
Mackle Road entrance
Monday to Friday | 8:00 a.m. to noon
CLSC Benny Farm – No change
6484 Monkland Ave.
Monday to Friday | 7:30 to 9:30 a.m.
Jewish General Hospital (starting March 23)
3755 Côte-Sainte-Catherine Road, Room E-109
Monday to Friday | 6:30 to 3:00 p.m.
Information is changing rapidly with regard to the COVID-19 and infection prevention strategies. Individual protective equipment policies are also changing to keep up with the new research findings. In this video, Dr. Yves Longtin, Chair of Infection Prevention and Control Unit, Jewish General Hospital, explains the latest updates for our front line clinical staff.
To the relatives and caregivers of patients and residents in the facilities of CIUSSS West‑Central Montreal:
Ever since the coronavirus (COVID-19) arrived in Quebec, it has forced numerous individuals and organizations to alter their day-to-day routines in unprecedented ways. Extraordinary circumstances demand an exceptional response to protect those who are healthy and keep the infection from spreading.
Similarly, CIUSSS West‑Central Montreal has acted in the public interest by making a decision that is both difficult and necessary: We have imposed a temporary ban on visitors and caregivers at the Jewish General Hospital and at the long-term care centres and rehabilitation facilities in our CIUSSS. This measure will safeguard those in our care, while reducing the risk to staff in all of our facilities.
There are only two exceptions: visitors of patients who are receiving end-of-life care and whose death is imminent; and a spouse accompanying a woman who is about to give birth.
I understand that this decision may cause some distress, but it is not a move that we have made lightly. At every site in our CIUSSS, we normally welcome family, friends and caregivers, who play a significant role in the well-being of patients and residents. Now, however, our overriding objective must be to prevent the spread of the coronavirus.
Until the danger has passed, every effort will be made by members of staff to accommodate the needs of those who were receiving visits from relatives and caregivers.
Plans are also being developed to provide you with regular updates about your loved one. A healthcare professional will contact you at the appropriate time.
Please accept my thanks for your patience, understanding and cooperation.
Lawrence Rosenberg, M.D., Ph.D.
President and CEO
By way of precaution in the face of the COVID-19 Coronavirus pandemic, visiting patients and residents at CIUSSS West-Central Montreal sites is suspended until further notice at:
- Hospitals and rehabilitation hospitals (Jewish General Hospital, Mount Sinai Hospital, Richardson Hospital, Catherine Booth Hospital)
- Rehabilitation Facilities (Miriam Home and Services residential services, Guimont Complex)
- Long-Term Care Facilities* (Father Dowd Residential Centre, Henri Bradet Residential Centre, Saint Andrew Residential Centre, Saint Margaret Residential Centre, Donald Berman Maimonides Geriatric Centre, Donald Berman Jewish Eldercare Centre)
- Côte-des-Neiges Birthing Centre
*Please note that, until further notice, residents at long-term care facilities will not be allowed to leave the building and no companions will be permitted to enter.
In order to ensure the protection of our patients and residents and prevent the spread of COVID-19 in our establishments, ONLY staff with employee photo ID will be permitted to enter.
By way of precaution in the face of the COVID-19 pandemic, visiting patients at the JGH is suspended until further notice.
As a precaution in the face of the COVID-19 Coronavirus pandemic, the Lethbridge-Layton-Mackay Rehabilitation Centre is suspending all non-essential services until March 27.
Miriam Home and Services is suspending as of March 13, until further notice, all programs and services except residential services and in situations where the health and immediate safety of the client is at risk.
This includes Community Integration programs, Children and Adult Services, IVI, Supper program, work programs, and the vacation program.
- Temporary suspension of the child psychiatry day hospital
- Temporary suspension of the adult day treatment program
- Temporary suspension of group therapy
- Temporary suspension of the volunteer program
- Temporary suspension of the Personality Disorder Clinic
- Drop-in for youth at CLSC Parc-Extension
- Electro-Convulsive Therapy (ECT)
Guidelines for First line clinics (in French)
Information about Coronavirus – COVID-19 in multiple languages, by l'Alliance des communautés culturelles pour l’égalité dans la santé et les services sociaux (ACCÉSSS)