1-877-644‑4545 or 514-644-4545
It is recommended to all people with flu-like symptoms to call 1-877-644-4545 to have their situation assessed.
- Due to the COVID-19 situation, if you wish to receive a medical assessment, you must visit the RVSQ website or call Info-Santé at 811. A nurse will assess your situation and offer you an appointment via telehealth with a doctor. Once the doctor has completed his/her assessment by telephone or video, depending on the outcome, you may be asked to visit a designated clinic in person, if necessary.
- From now on, the public is invited to call one of the following numbers: : 418-644-4545 for the Québec City region, 514 644-4545 for the Montreal region and 1 877 644-4545 elsewehere in Quebec.
- For more information on coronavirus, please call 1 877 644-4545 or visit Québec.ca/coronavirus.
See the available COVID-19 clinics on the dedicated page.
The Community Care Networks Program tries to reduce social isolation among members of the public through weekly phone calls to affected individuals. Trained volunteers provide support through friendly conversation and by sharing helpful tools and resources, as needed. The JGH's Volunteers in Partnership (ViP) initiative is a proud partner with What Connects Us in offer this free and confidential service to adults 18 years old and over. It reminds us there is no shame in asking for support. It’s easy, too! To request a phone call or to become a volunteer, you can visit the website shown below to register, or you can email email@example.com, or call 514-398-4400, ext. 09670.
- CLICK HERE to request or volunteer for What Connects Us.
Due to the curfew that has been imposed by the government to limit and reduce the spread of COVID-19, as of Saturday, January 9, caregiver visits at the Jewish General Hospital will be permitted only from 10:00 a.m. to 7:00 p.m., until, at least, February 8 (inclusively).
Need a blood test or other samples tested?
All CIUSSS West-Central Montreal Test Centres joins forces with Clic Santé, an online appointment system.
For more information, visit the Test Centre webpage.
Integrated Screening and Prevention Services (ISPV)
The ISPV Clinic has reopened at CLSC Metro, by appointment only. Until further notice, it will operate from 8:00 a.m. to 4:00 p.m., Monday to Friday. To make an appointment, call 514-934-0505, ext. 7399.
The following youth clinics are reopening with a modified schedule:
CLSC Benny Farm: as of June 15, Monday to Friday, 8:30 a.m. to 4:00 p.m.
CLSC René-Cassin: as of July 8, Wednesday, 8:30 a.m. to 4:00 p.m.
To make an appointment, call 514-484-7878, ext. 63393.
Breast cancer screening services resuming
As breast cancer screening services resume gradually and safely, changes have been made to services to reduce the risk of contamination.
More details at Québec.ca.
Outremont Point of Service
As of August 3, all services at the Outremont Point of Service, including vaccinations for children (5 years old and under) and the administering of the whooping cough vaccine for pregnant women, will resume by appointment only.
As well, the medical clinic of the Village Santé Family Medicine Group will continue to operate at the Outremont Point of Service and will serve clients by appointment only.
To contact Outremont Point of Service, call 514-731-8531.
As part of our commitment to connected care during these challenging times, we invite you to stay connected with us by receiving news from our long-term care centres directly in your inbox via email subscription.
If you want to keep up with the latest news from one or all of our long-term care centres, please visit:
Due to the COVID-19 situation, please note that no medical clinic, including Family Medicine Group clinics (FMG), will see patients for assessments on its premises. All medical assessments must be done via telehealth.
For any type of medical consultations—whether or not you have a family doctor—you must request an appointment via telehealth at the RVSQ website or by calling Info-Santé at 811.
Your first step is to have your medical assessment done via teleheath. Depending on the outcome, you may be asked to visit a designated clinic in person.
Information is changing rapidly with regard to the COVID-19 and infection prevention strategies. Individual protective equipment policies are also changing to keep up with the new research findings. In this video, Dr. Yves Longtin, Chair of Infection Prevention and Control Unit, Jewish General Hospital, explains the latest updates for our front line clinical staff.
Update as of March 26, 2020: In Quebec, it is also recommended to use contact/airborne isolation precautions for patients with COVID-19 with severe disease who require hospitalization for COVID-19.
The services at the Lethbridge-Layton-Mackay Rehabilitation Centre (LLMRC) have resumed, but may be temporarily reduced or modified due to the COVID-19 pandemic.
All LLMRC sites will be closed from December 25, 2020 to January 1, 2021.
The services at Miriam Home and Services have resumed, but may be temporarily reduced or modified due to the COVID-19 pandemic.
Guidelines for First line clinics (in French)
Information about Coronavirus – COVID-19 in multiple languages, by l'Alliance des communautés culturelles pour l’égalité dans la santé et les services sociaux (ACCÉSSS)