Jewish General Hospital Emergency Department breaks into song in an emotional display of compassion and solidarity.
“Lean on me, when you're not strong. I'll be your friend. I'll help you carry on.”
Nurses will always be there for us to lean on in our times of need. On this International Nurses Day, we salute you, along with ALL of our dedicated healthcare workers. Thank you to the staff of the Jewish General Hospital Emergency Department and other members of the CIUSSS West-Central community for this beautiful rendition of a classic song. You mean so much to all of us.
1-877-644‑4545 or 514-644-4545
It is recommended to all people with flu-like symptoms to call 1-877-644-4545 to have their situation assessed.
- Due to the COVID-19 situation, if you wish to receive a medical assessment, you must visit the RVSQ website or call Info-Santé at 811. A nurse will assess your situation and offer you an appointment via telehealth with a doctor. Once the doctor has completed his/her assessment by telephone or video, depending on the outcome, you may be asked to visit a designated clinic in person, if necessary.
- From now on, the public is invited to call one of the following numbers: : 418-644-4545 for the Québec City region, 514 644-4545 for the Montreal region and 1 877 644-4545 elsewehere in Quebec.
- For more information on coronavirus, please call 1 877 644-4545 or visit Québec.ca/coronavirus.
May 4, 2020
As a precaution in the face of the COVID-19 Coronavirus pandemic, the Lethbridge-Layton-Mackay Rehabilitation Centre is suspending all non-essential services until further notice.
It’s been months since the first confirmed case of COVID-19 and many things have changed since then. The number of cases continue to rise, protocols have been adjusted and a special focus is being paid to questions around the vulnerabilities within long-term care facilities.
In this 1-on-1 interview, Dr. Leighanne Parkes, infectious disease specialist and microbiologist at the Jewish General Hospital, explains the most recent developments in great detail and how healthcare workers should be protecting themselves.
As part of our commitment to connected care during these challenging times, we invite you to stay connected with us by receiving news from our long-term care centres directly in your inbox via email subscription.
If you want to keep up with the latest news from one or all of our long-term care centres, please visit:
Due to the COVID-19 situation, please note that no medical clinic, including Family Medicine Group clinics (FMG), will see patients for assessments on its premises. All medical assessments must be done via telehealth.
For any type of medical consultations—whether or not you have a family doctor—you must request an appointment via telehealth at the RVSQ website or by calling Info-Santé at 811.
Your first step is to have your medical assessment done via teleheath. Depending on the outcome, you may be asked to visit a designated clinic in person.
Nursing services, with the exception of post-natal and psychosocial follow-up services, at our Outremont Point of Service will be transferred to CLSC Côte-des-Neiges, as of Friday, April 24, until further notice.
See the dedicated page.
Starting Thursday, March 26 and continuing until further notice, the hours of operation will be modified at three of the four test centres in CLSC locations.
Please note that the Test Centre at the Jewish General Hospital modified its hours of operations, starting March 23, as shown below.
The new schedule for test centres, until further notice:
CLSC Metro (starting March 26)
1801 de Maisonneuve Blvd. W.
Monday to Friday | 8:00 a.m. to noon
CLSC Park Extension (starting March 26)
7085 Hutchison St.
Monday to Friday | 8:00 a.m. to noon.
CLSC René Cassin (starting March 26)
5800 Cavendish Blvd.
Mackle Road entrance
Monday to Friday | 8:00 a.m. to noon
CLSC Benny Farm – No change
6484 Monkland Ave.
Monday to Friday | 7:30 to 9:30 a.m.
Jewish General Hospital (starting March 23)
3755 Côte-Sainte-Catherine Road, Room E-109
Monday to Friday | 6:30 to 3:00 p.m.
Information is changing rapidly with regard to the COVID-19 and infection prevention strategies. Individual protective equipment policies are also changing to keep up with the new research findings. In this video, Dr. Yves Longtin, Chair of Infection Prevention and Control Unit, Jewish General Hospital, explains the latest updates for our front line clinical staff.
Update as of March 26, 2020: In Quebec, it is also recommended to use contact/airborne isolation precautions for patients with COVID-19 with severe disease who require hospitalization for COVID-19.
To the relatives and caregivers of patients and residents in the facilities of CIUSSS West‑Central Montreal:
Ever since the coronavirus (COVID-19) arrived in Quebec, it has forced numerous individuals and organizations to alter their day-to-day routines in unprecedented ways. Extraordinary circumstances demand an exceptional response to protect those who are healthy and keep the infection from spreading.
Similarly, CIUSSS West‑Central Montreal has acted in the public interest by making a decision that is both difficult and necessary: We have imposed a temporary ban on visitors and caregivers at the Jewish General Hospital and at the long-term care centres and rehabilitation facilities in our CIUSSS. This measure will safeguard those in our care, while reducing the risk to staff in all of our facilities.
There are only two exceptions: visitors of patients who are receiving end-of-life care and whose death is imminent; and a spouse accompanying a woman who is about to give birth.
I understand that this decision may cause some distress, but it is not a move that we have made lightly. At every site in our CIUSSS, we normally welcome family, friends and caregivers, who play a significant role in the well-being of patients and residents. Now, however, our overriding objective must be to prevent the spread of the coronavirus.
Until the danger has passed, every effort will be made by members of staff to accommodate the needs of those who were receiving visits from relatives and caregivers.
Plans are also being developed to provide you with regular updates about your loved one. A healthcare professional will contact you at the appropriate time.
Please accept my thanks for your patience, understanding and cooperation.
Lawrence Rosenberg, M.D., Ph.D.
President and CEO
By way of precaution in the face of the COVID-19 Coronavirus pandemic, visiting patients and residents at CIUSSS West-Central Montreal sites is suspended until further notice at:
- Hospitals and rehabilitation hospitals (Jewish General Hospital, Mount Sinai Hospital, Richardson Hospital, Catherine Booth Hospital)
- Rehabilitation Facilities (Miriam Home and Services residential services, Guimont Complex)
- Long-Term Care Facilities* (Father Dowd Residential Centre, Henri Bradet Residential Centre, Saint Andrew Residential Centre, Saint Margaret Residential Centre, Donald Berman Maimonides Geriatric Centre, Donald Berman Jewish Eldercare Centre)
- Côte-des-Neiges Birthing Centre
*Please note that, until further notice, residents at long-term care facilities will not be allowed to leave the building and no companions will be permitted to enter.
In order to ensure the protection of our patients and residents and prevent the spread of COVID-19 in our establishments, ONLY staff with employee photo ID will be permitted to enter.
By way of precaution in the face of the COVID-19 pandemic, visiting patients at the JGH is suspended until further notice.
As a precaution in the face of the COVID-19 Coronavirus pandemic, the Lethbridge-Layton-Mackay Rehabilitation Centre is suspending all non-essential services until March 27.
Miriam Home and Services is suspending as of March 13, until further notice, all programs and services except residential services and in situations where the health and immediate safety of the client is at risk.
This includes Community Integration programs, Children and Adult Services, IVI, Supper program, work programs, and the vacation program.
- Temporary suspension of the child psychiatry day hospital
- Temporary suspension of the adult day treatment program
- Temporary suspension of group therapy
- Temporary suspension of the volunteer program
- Temporary suspension of the Personality Disorder Clinic
- Drop-in for youth at CLSC Parc-Extension
- Electro-Convulsive Therapy (ECT)
Guidelines for First line clinics (in French)
Information about Coronavirus – COVID-19 in multiple languages, by l'Alliance des communautés culturelles pour l’égalité dans la santé et les services sociaux (ACCÉSSS)