Coronavirus (COVID-19)

Notice: Test Centres

CLSC Metro, CLSC Parc-Extension and CLSC René-Cassin

Due to the COVID-19 pandemic, it has become necessary to change the way some of our Test Centres operate. For this reason, the Test Centres at CLSC Metro, CLSC Parc-Extension and CLSC René-Cassin will run by appointment only. 

We are working on implementing an online appointment system as soon as possible. Until then, tickets will be given out for same-day appointments at the CLSC entrance on a first-come-first-served basis*.

However, space is limited. Therefore, it is possible that an appointment may not be available and you will have to come back the following day to request a ticket. 

We apologize for any inconvenience this may cause. Thank you for your understanding.

*Tickets are distributed from 8:00 to 11:30 a.m. or until appointment capacity is reached. Distribution hours may vary.

Certain frontline services reopen

Integrated Screening and Prevention Services (ISPV)

The ISPV Clinic has reopened at CLSC Metro, by appointment only. Until further notice, it will operate from 8:00 a.m. to 4:00 p.m., Monday to Friday. To make an appointment, call 514-934-0505, ext. 7399.

Youth clinics

The following youth clinics are reopening with a modified schedule:
CLSC Benny Farm: as of June 15, Monday to Friday, 8:30 a.m. to 4:00 p.m.
CLSC René-Cassin: as of July 8, Wednesday, 8:30 a.m. to 4:00 p.m.
To make an appointment, call 514-484-7878, ext. 63393.

Breast cancer screening services resuming

As breast cancer screening services resume gradually and safely, changes have been made to services to reduce the risk of contamination.

More details at  Québec.ca.

Outremont Point of Service

As of August 3, all services at the Outremont Point of Service, including vaccinations for children (5 years old and under) and the administering of the whooping cough vaccine for pregnant women, will resume by appointment only.

As well, the medical clinic of the Village Santé Family Medicine Group will continue to operate at the Outremont Point of Service and will serve clients by appointment only.

To contact Outremont Point of Service, call 514-731-8531.

COVID-19 Prevention Team


COVID‑19 information line

1-877-644‑4545 or 514-644-4545

It is recommended to all people with flu-like symptoms to call 1-877-644-4545 to have their situation assessed.

  • Due to the COVID-19 situation, if you wish to receive a medical assessment, you must visit the  RVSQ website or call Info-Santé at 811. A nurse will assess your situation and offer you an appointment via telehealth with a doctor. Once the doctor has completed his/her assessment by telephone or video, depending on the outcome, you may be asked to visit a designated clinic in person, if necessary.
  • From now on, the public is invited to call one of the following numbers: : 418-644-4545 for the Québec City region, 514 644-4545 for the Montreal region and 1 877 644-4545 elsewehere in Quebec.
  • For more information on coronavirus, please call 1 877 644-4545 or visit  Québec.ca/coronavirus.

COVID-19 Clinics

See the available COVID-19 clinics on the dedicated page.


Lethbridge-Layton-Mackay Rehabilitation Centre

May 4, 2020

As a precaution in the face of the COVID-19 Coronavirus pandemic, the Lethbridge-Layton-Mackay Rehabilitation Centre is suspending all non-essential services until further notice.


Subscribe to receive news from long-term care

As part of our commitment to connected care during these challenging times, we invite you to stay connected with us by receiving news from our long-term care centres directly in your inbox via email subscription.
If you want to keep up with the latest news from one or all of our long-term care centres, please visit:
 ciussswestcentral.ca/subscribe

Medical clinics and Family Medicine Group clinics (FMG)

Due to the COVID-19 situation, please note that no medical clinic, including Family Medicine Group clinics (FMG), will see patients for assessments on its premises. All medical assessments must be done via telehealth.

For any type of medical consultations—whether or not you have a family doctor—you must request an appointment via telehealth at the  RVSQ website or by calling Info-Santé at 811.

Your first step is to have your medical assessment done via teleheath. Depending on the outcome, you may be asked to visit a designated clinic in person.

Outremont Point of Service

As of August 3, all services at the Outremont Point of Service, including vaccinations for children (5 years old and under) and the administering of the whooping cough vaccine for pregnant women, will resume by appointment only.

As well, the medical clinic of the Village Santé Family Medicine Group will continue to operate at the Outremont Point of Service and will serve clients by appointment only.

To contact Outremont Point of Service, call 514-731-8531.

Information for all obstetrical patients

See the dedicated page.

 


Temporary schedule for nursing and psychosocial services as of April 15

For more details, visit the dedicated page.

 

Test Centres - Modified hours

Starting Thursday, March 26 and continuing until further notice, the hours of operation will be modified at three of the four test centres in CLSC locations.

Please note that the Test Centre at the Jewish General Hospital modified its hours of operations, starting March 23, as shown below.

The new schedule for test centres, until further notice:

CLSC Metro (starting March 26)
1801 de Maisonneuve Blvd. W.
Monday to Friday | 8:00 a.m. to noon

CLSC Park Extension (starting March 26)
7085 Hutchison St.
Monday to Friday | 8:00 a.m. to noon.

CLSC René Cassin (starting March 26)
Quartier Cavendish
5800 Cavendish Blvd.
Mackle Road entrance
Monday to Friday | 8:00 a.m. to noon

CLSC Benny Farm – No change
6484 Monkland Ave.
Monday to Friday | 7:30 to 9:30 a.m.

Jewish General Hospital (starting March 23)
3755 Côte-Sainte-Catherine Road, Room E-109
Monday to Friday | 7:00 to 3:00 p.m.
IMPORTANT: The Test Centre remains open during the pandemic from 7:00 a.m. to 3:00 p.m. 
In order to ensure you are registered for testing please arrive before 2:30 p.m. at E-109. The Test Center is closed on holidays and weekends.

New COVID-19 policies for personal protective equipment

Information is changing rapidly with regard to the COVID-19 and infection prevention strategies. Individual protective equipment policies are also changing to keep up with the new research findings. In this video, Dr. Yves Longtin, Chair of Infection Prevention and Control Unit, Jewish General Hospital, explains the latest updates for our front line clinical staff.

Update as of March 26, 2020: In Quebec, it is also recommended to use contact/airborne isolation precautions for patients with COVID-19 with severe disease who require hospitalization for COVID-19.

Why are no visitors allowed at our CIUSSS at the moment?

A message from our CEO Dr. Lawrence Rosenberg

To the relatives and caregivers of patients and residents in the facilities of CIUSSS West‑Central Montreal:

Ever since the coronavirus (COVID-19) arrived in Quebec, it has forced numerous individuals and organizations to alter their day-to-day routines in unprecedented ways. Extraordinary circumstances demand an exceptional response to protect those who are healthy and keep the infection from spreading.

Similarly, CIUSSS West‑Central Montreal has acted in the public interest by making a decision that is both difficult and necessary: We have imposed a temporary ban on visitors and caregivers at the Jewish General Hospital and at the long-term care centres and rehabilitation facilities in our CIUSSS. This measure will safeguard those in our care, while reducing the risk to staff in all of our facilities.

There are only two exceptions: visitors of patients who are receiving end-of-life care and whose death is imminent; and a spouse accompanying a woman who is about to give birth.

I understand that this decision may cause some distress, but it is not a move that we have made lightly. At every site in our CIUSSS, we normally welcome family, friends and caregivers, who play a significant role in the well-being of patients and residents. Now, however, our overriding objective must be to prevent the spread of the coronavirus.

Until the danger has passed, every effort will be made by members of staff to accommodate the needs of those who were receiving visits from relatives and caregivers.

Plans are also being developed to provide you with regular updates about your loved one. A healthcare professional will contact you at the appropriate time.

Please accept my thanks for your patience, understanding and cooperation.

Lawrence Rosenberg, M.D., Ph.D.
President and CEO


Visiting of patients and residents suspended

By way of precaution in the face of the COVID-19 Coronavirus pandemic, visiting patients and residents at CIUSSS West-Central Montreal sites is suspended until further notice at:

  • Hospitals and rehabilitation hospitals (Jewish General Hospital, Mount Sinai Hospital, Richardson Hospital, Catherine Booth Hospital)
  • Rehabilitation Facilities (Miriam Home and Services residential services, Guimont Complex)
  • Long-Term Care Facilities* (Father Dowd Residential Centre, Henri Bradet Residential Centre, Saint Andrew Residential Centre, Saint Margaret Residential Centre, Donald Berman Maimonides Geriatric Centre, Donald Berman Jewish Eldercare Centre)
  • Côte-des-Neiges Birthing Centre

*Please note that, until further notice, residents at long-term care facilities will not be allowed to leave the building and no companions will be permitted to enter.

In order to ensure the protection of our patients and residents and prevent the spread of COVID-19 in our establishments, ONLY staff with employee photo ID will be permitted to enter.
 


Jewish General Hospital

By way of precaution in the face of the COVID-19  pandemic, visiting patients at the JGH is suspended until further notice.


Lethbridge-Layton-Mackay Rehabilitation Centre

As a precaution in the face of the COVID-19 Coronavirus pandemic, the Lethbridge-Layton-Mackay Rehabilitation Centre is suspending all non-essential services until March 27.


Miriam Home and Services

Miriam Home and Services is suspending as of March 13, until further notice, all programs and services except residential services and in situations where the health and immediate safety of the client is at risk.

This includes Community Integration programs, Children and Adult Services, IVI, Supper program, work programs, and the vacation program.


Mental health and addictions

  • Temporary suspension of the child psychiatry day hospital
  • Temporary suspension of the adult day treatment program
  • Temporary suspension of group therapy
  • Temporary suspension of the volunteer program
  • Temporary suspension of the Personality Disorder Clinic
  • Drop-in for youth at CLSC Parc-Extension
  • Electro-Convulsive Therapy (ECT)


General Information

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