We protect your medical chart information.
Welcome to Medical Records Service!
Medical Records service is the legal guardian of your health information.
A professional and dedicated team looks over the confidentiality and security of the information contained in your medical chart.
Your consent is required for any part of your chart to be transmitted to anyone, except for situations authorized by law. (ex..CSST, RAMQ, IVAC.) and each request we receive is carefully analyzed by a medical archivist.
Since the merge as a CIUSSS Centre-Ouest-de-l’Ile-de-Montréal, in April 2015, our professionals have access to your information, but always within the exercise of their functions, during your period of care.
On paper mode, the conservation of your chart is assured by Medical Records service. On electronic mode, we manage the attribution of the access codes based on the job title and the role of each requestor for whom this access is deemed necessary.
Rest assured that the information contained in your medical chart is always consulted with the objective to give you the best care and services possible.
Temporary process COVID pandemic
During the pandemic situation, you can use the following email address to send your Request for information form, properly signed and dated, for any of our Medical Records department. We will make sure to assign it to the proper team. An email alone, without a signed and dated form attached to it, is not an acceptable request.