Users' Committees

The users' committees are the guardians of users' rights. They ensure that users are treated with respect for their dignity and rights. They speak for users to the institution’s authorities.


  1. Inform users of their rights and obligations.
  2. Help improve the quality of users' living conditions and evaluate the level of user satisfaction with the services at the institution.
  3. Defend the collective rights and interests of users or, upon request, the rights and interests of an individual user, before the institution or any competent authority.
  4. Accompany and assist users, upon request, in any actions they undertake, including filing a complaint.

CIUSSS West-Central Montreal Users’ Committee
514 487-1891 extension 160

Cavendish Users’ Committee

514-484-7878, extension 61728

  • CLSC René-Cassin
  • Richardson Hospital
  • Saint-Andrew Residential Centre
  • Henri-Bradet Residential Centre
  • CLSC de Benny Farm
  • Catherine-Booth Hospital
  • Father-Dowd Residential Centre
  • Saint-Margaret Residential Centre

Father Dowd Residents’ Committee:

Henri Bradet Residents’ Committee:

Saint Andrew Residents’ Committee:

Saint-Margaret Residents’ Committee:

Catherine Booth Hospital Users’ Committee:

Richardson Hospital Users’ Committee:

De la Montagne Users’ Committee
514 731-8531 extension 46241

The Committee serves users of public health services in the Côte-des-Neiges, Parc-Extension, Outremont, Milton-Parc and Peter-McGill neighbourhoods, as well as the towns of Mount Royal and Westmount.

The Committee assists users of the following institutions in particular:

  • CLSC : Côte-des-Neiges, Métro, Parc-Extension and Outremont Point of service
  • Info-Santé and Info-Social 811
  • PRAIDA regional program (Programme régional d’accueil et d’intégration des demandeurs d’asile)
  • Private institutions with which the CIUSSS has a service agreement, such as Family Medicine Groups (FMG), private long-term care centres under agreement (CHSLD Saint-George, CHSLD Vigi Mont-Royal)
  • Intermediate resources for seniors : Ressource de la Montagne, Le Glenmount, Manoir Renaissance
  • Côte-des-Neiges Birthing Centre
  • Côte-des-Neiges Maison Bleue and Parc-Extension Maison Bleue

Donald Berman Maimonides Geriatric Centre’s Users’ Committee
Fax: 514-483-5295

Mount-Sinai Hospital’s Users’ Committee
514-369-2222, extension 31075

Jewish General Hospital’s Users’ Committee
514-340-8222, extension 23090
For more information please visit the Jewish General Hospital Users' Committee page.

Lethbridge-Layton-Mackay Rehabilitation Centre Users’ Committee, Constance-Lethbridge site and Satellite Centre
514-487-1891, extension 234

Lethbridge-Layton-Mackay Rehabilitation Centre Users’ Committee, MAB and Mackay sites
514-488-5552, extension 2023

Donald Berman Jewish Eldercare Users’ Committee
514-738-4500, extension 4330

Miriam Home Users’ Committee

See the Miriam Home Users’ Committee page.
514-345-0210, extension 236

Ressource de la Montagne Residents’ Committee
514 514 731-8531-extension 46241

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