CAFE Program (Teenager-Family-Youth Crisis)

The CAFE (Crise-Ado-Famille-Enfance) Program was developed for kids aged 5 to 17 and their family who are experiencing a major family crisis. Its purpose is to find solutions that will prevent a youth protection (DYP) placement or report. CAFE teams:

  • Take action within two hours of a phone call and can go directly to the scene of the incident (home, school, etc.)
  • Follow up to restore family balance
  • Are available from 2 p.m. to 9 p.m., 365 days a year

To get help from a CAFE team: 

  • During operating hours, contact a CLSC
  • Outside operating hours, call the Info-Santé hotline at 8-1-1 or one of Montreal’s  youth centres

Page last updated on 

We always seek feedback to make our site better.