CAFE Program (Teenager-Family-Youth Crisis)

The CAFE (Crise-Ado-Famille-Enfance) Program was developed for children age 0 to 17 and their family who are experiencing a major family crisis.

Our CAFE team:

  • takes action within two hours of a phone call and can go directly to the scene of the incident (home, school, etc.)
  • follows up to restore family balance
  • is available from 9:00 a.m. to 9:00 p.m., 365 days a year

To get help from a CAFE team: 

  • During operating hours, contact a CLSC
  • Outside operating hours, call the Info-Santé hotline at 8-1-1 or one of Montreal’s  youth centres

Other resources

Youth Protection Services (DPJ) 

Youth Protection Services intervene mainly in situations where a child is:

  • abandoned; 
  • a victim of negligence;
  • a victim of psychological abuse; 
  • a victim of sexual abuse; 
  • a victim of physical abuse; 
  • suffering from serious behavioral problems; 
  • at risk of being a victim of negligence, sexual abuse, or physical abuse.

Centre jeunesse de Montréal


Batshaw Youth and Family Centres

(services available in English)


Helpline for youth open 24/7 

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