CAFE Program (Teenager-Family-Youth Crisis)

The CAFE (Crise-Ado-Famille-Enfance) Program was developed for children age 0 to 17 and their family who are experiencing a major family crisis.

Our CAFE team:

  • Is available 24 hours a day–7 days a week, year-round
  • Intervenes with support from professionals who can show up on site, as needed
  • Follows up to ensure that the crisis has been resolved

Learn more about how the CAFE program can help your family in this feature article.

To get help from a CAFE team: 

  • Contact a CLSC (between 9:00 a.m. and 9:00 p.m.)
  • Call Info-Social at 8-1-1, option 2 (after 9:00 p.m.)

Other resources

Youth Protection Services (DYP) 

Youth Protection Services intervene mainly in situations where a child is:

  • abandoned; 
  • a victim of negligence;
  • a victim of psychological abuse; 
  • a victim of sexual abuse; 
  • a victim of physical abuse; 
  • suffering from serious behavioral problems; 
  • at risk of being a victim of negligence, sexual abuse, or physical abuse.

Centre jeunesse de Montréal


Batshaw Youth and Family Centres

(services available in English)
 Batshaw web page

Kids’ Help Phone

E-mental health services available 24/7 across Canada, for children, teens and young adults. 
Text: 686868

Suicide Action Montréal (SAM)

Help and suicide prevention centre.


Helpline for youth open 24/7 

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