Our CIUSSS
By-law respecting the complaint examination procedure
Office of the Commissioner’s paper complaint form to be filled out by hand
Office of the Commissioner’s paper complaint form to be filled out on screen
Procedure - Complaints related to a contract
Revision Committee of the CIUSSS
- Mission and values of the CIUSSS
- Code of ethics of the CIUSSS
Our partners
Office of the Service Quality and Complaints Commissioner for the CIUSSS du Centre-Sud-de l’Île-de-Montréal (French only)
Office of the Service Quality and Complaints Commissioner for the CIUSSS de l’Est-de-l’Île-de-Montréal (French only)
Office of the Service Quality and Complaints Commissioner for the CIUSSS du Nord-de-l’Île-de-Montréal (French only)
Office of the Service Quality and Complaints Commissioner for the CIUSSS de l’Ouest-de-l’Île-de-Montréal
Office of the Service Quality and Complaints Commissioner for the Centre hospitalier de l’Université de Montréal (French only)
Office of the Service Quality and Complaints Commissioner for CHU Sainte-Justine
Office of the Service Quality and Complaints Commissioner for the McGill University Health Centre
Office of the Service Quality and Complaints Commissioner for l’Institut national de psychiatrie légale Philippe-Pinel (French only)
Office of the Service Quality and Complaints Commissioner for l’Institut de Cardiologie de Montréal
Government of Quebec
Act respecting health services and social service
Act respecting end-of-life care
Act to modify the organization and governance of the health and social services network, in particular by abolishing the regional agencies
Act to combat maltreatment of seniors and other persons of full age in vulnerable situations
Framework on RI-RTFs (French only)
Loi visant à renforcer le régime d’examen des plaintes du réseau de la santé et des services sociaux notamment pour les usagers qui reçoivent des services des établissements privés (French only)
Order in Council on the English-speaking population in the English language
Protecteur du citoyen (French only)
Register of Private Elder Residences (RPA) (French only)
Regulation respecting the certification of private seniors’ residence
Territory lookup, CLSC by postal codes (French only)
The Health and Social Services Network complaint examination system explained