Our CIUSSS
By-law respecting the complaint examination procedure- Office of the Commissioner’s paper complaint form to be filled out by hand
- Office of the Commissioner’s paper complaint form to be filled out on screen
- Procedure - Complaints related to a contract
Revision Committee of the CIUSSS- Mission and values of the CIUSSS
- Code of ethics of the CIUSSS
Our partners
Office of the Service Quality and Complaints Commissioner for the CIUSSS du Centre-Sud-de l’Île-de-Montréal (French only)- Office of the Service Quality and Complaints Commissioner for the CIUSSS de l’Est-de-l’Île-de-Montréal (French only)
- Office of the Service Quality and Complaints Commissioner for the CIUSSS du Nord-de-l’Île-de-Montréal (French only)
- Office of the Service Quality and Complaints Commissioner for the CIUSSS de l’Ouest-de-l’Île-de-Montréal
- Office of the Service Quality and Complaints Commissioner for the Centre hospitalier de l’Université de Montréal (French only)
- Office of the Service Quality and Complaints Commissioner for CHU Sainte-Justine
- Office of the Service Quality and Complaints Commissioner for the McGill University Health Centre
- Office of the Service Quality and Complaints Commissioner for l’Institut national de psychiatrie légale Philippe-Pinel (French only)
- Office of the Service Quality and Complaints Commissioner for l’Institut de Cardiologie de Montréal
Government of Quebec
- Act respecting health services and social service
- Act respecting end-of-life care
- Act to modify the organization and governance of the health and social services network, in particular by abolishing the regional agencies
- Act to combat maltreatment of seniors and other persons of full age in vulnerable situations
- Framework on RI-RTFs (French only)
- Loi visant à renforcer le régime d’examen des plaintes du réseau de la santé et des services sociaux notamment pour les usagers qui reçoivent des services des établissements privés (French only)
- Order in Council on the English-speaking population in the English language
- Protecteur du citoyen (French only)
- Register of Private Elder Residences (RPA) (French only)
- Regulation respecting the certification of private seniors’ residence
- Territory lookup, CLSC by postal codes (French only)
- The Health and Social Services Network complaint examination system explained